Health care organizations today are caring for patients with increasingly complex needs and leveraging larger teams that include clinicians with diverse and specialized expertise. At the same time, high turnover and labor shortages mean that facilities frequently employ a more temporary and mobile workforce.
In a new commentary, researchers point out that, as a result, “the structure of health care teams often defies decades of wisdom from team-design research about the conditions that support the best possible performance.”
The article was written by researchers at Carnegie Mellon University (CMU), Johns Hopkins University, Mount Sinai Kravis Children’s Hospital, and the University of California, San Francisco. It is published in the New England Journal of Medicine.
The authors suggest that common solutions for supporting collective work have come in the form of technology developments that are costly and can fall short of addressing the human-based challenges to